Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@bestfitandhealthy.com. Do not send an item back before your return has been approved. Once approved, we will provide the correct return address and instructions for your order. Items sent back without first requesting a return will not be accepted.

You can always contact us with return questions at info@bestfitandhealthy.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, including perishable goods, custom or personalized products, and opened or used personal-care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions about a specific item.

Unfortunately, we cannot accept returns on gift cards. Any additional product-specific return restrictions will be disclosed on the product page before purchase.

Exchanges

The fastest way to receive a different item is to return the item you have and, once the return is accepted, place a separate order.

European Union 14-day cooling-off period

If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification, subject to applicable law. The item must be returned in the same condition in which it was received, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund is approved. If approved, you will be refunded automatically to your original payment method within 10 business days. Your bank or card issuer may need additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, contact info@bestfitandhealthy.com.